Guest LiterateParakeet Posted February 27, 2017 Report Share Posted February 27, 2017 I can't change my password. I know HOW to do it. I did it and got the message "password changed". Then I logged out and tried to log in with the new password, but it didn't work. I had to use the old password. So I went in and followed the steps to change my password again, got the message password changed again. Then logged out and tried to log in with the new password...same thing. Couldn't! I had to use the old password. I went through this three times, and finally gave up. Why won't the system let me change my password? Quote Link to comment Share on other sites More sharing options...
pam Posted February 28, 2017 Report Share Posted February 28, 2017 LP are you using the lost/reset password option on the login screen? Quote Link to comment Share on other sites More sharing options...
Guest LiterateParakeet Posted February 28, 2017 Report Share Posted February 28, 2017 8 hours ago, pam said: LP are you using the lost/reset password option on the login screen? No, I accessed it through the account settings. Quote Link to comment Share on other sites More sharing options...
pam Posted February 28, 2017 Report Share Posted February 28, 2017 51 minutes ago, LiterateParakeet said: No, I accessed it through the account settings. That's why. That doesn't work. You have to be totally logged out and on the log in screen, at the bottom, is the lost/reset/etc link. Use that instead. Quote Link to comment Share on other sites More sharing options...
Guest LiterateParakeet Posted February 28, 2017 Report Share Posted February 28, 2017 14 minutes ago, pam said: That's why. That doesn't work. You have to be totally logged out and on the log in screen, at the bottom, is the lost/reset/etc link. Use that instead. Okay, thanks! Quote Link to comment Share on other sites More sharing options...
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