Sunday21 Posted October 20, 2018 Report Share Posted October 20, 2018 I bought a Garmin GPS several years age. It advertised free software updates. I updated it a year ago with no problem. This time when I tried to update, had no success. I contacted garmin and they said that I needed new drivers that I would have to pay for. I protested that I had been promised free updates but they claimed that a driver was new hard wear! I have seen some drivers online but I am nervous about loading new drivers and causing a problem because my only computer is one that I use for work. Can anyone make a suggestion? Thank you! Quote Link to comment Share on other sites More sharing options...
Fether Posted October 20, 2018 Report Share Posted October 20, 2018 13 minutes ago, Sunday21 said: I bought a Garmin GPS several years age. It advertised free software updates. I updated it a year ago with no problem. This time when I tried to update, had no success. I contacted garmin and they said that I needed new drivers that I would have to pay for. I protested that I had been promised free updates but they claimed that a driver was new hard wear! I have seen some drivers online but I am nervous about loading new drivers and causing a problem because my only computer is one that I use for work. Can anyone make a suggestion? Thank you! Get a smart phone Quote Link to comment Share on other sites More sharing options...
zil Posted October 20, 2018 Report Share Posted October 20, 2018 26 minutes ago, Sunday21 said: Garmin GPS Make and model? What's the current firmware number? Quote Link to comment Share on other sites More sharing options...
Sunday21 Posted October 20, 2018 Author Report Share Posted October 20, 2018 (edited) 2 hours ago, zil said: Make and model? What's the current firmware number? nüvi® 2595LMT Not sure what firmware is but I see another number: s/n 2LP102244 Any suggestions gratefully received! Edited October 20, 2018 by Sunday21 Quote Link to comment Share on other sites More sharing options...
zil Posted October 21, 2018 Report Share Posted October 21, 2018 Have you installed Garmin Express on the computer and run it? Is it the current version of Garmin Express? (Am searching for ways to get firmware for it outside Garmin Express.) Quote Link to comment Share on other sites More sharing options...
zil Posted October 21, 2018 Report Share Posted October 21, 2018 Hmm. Are you on a computer with a different OS than the last time it worked? If so, have you tried finding an older computer to use for the update? Quote Link to comment Share on other sites More sharing options...
zil Posted October 21, 2018 Report Share Posted October 21, 2018 Are you connecting it to the computer via USB? What is the exact error message - feel free to post a screen capture. Quote Link to comment Share on other sites More sharing options...
Sunday21 Posted October 21, 2018 Author Report Share Posted October 21, 2018 I was connected to the computer via USB. Nothing happened so I emailed garmin. A technician called me, connected to my computer, told me that I needed new drivers and told me that I would need to pay for the drivers. Quote Link to comment Share on other sites More sharing options...
zil Posted October 21, 2018 Report Share Posted October 21, 2018 Well, that may or may not be true, but I can't do more without knowing all the stuff above. From what I'm finding, Garmin Express should work, but most of the info I'm finding is from 2015. And the only thing I can see that the drivers would be for is so that your computer (newer operating system) can talk to the GPS. Quote Link to comment Share on other sites More sharing options...
Sunday21 Posted October 21, 2018 Author Report Share Posted October 21, 2018 15 minutes ago, zil said: Have you installed Garmin Express on the computer and run it? Is it the current version of Garmin Express? (Am searching for ways to get firmware for it outside Garmin Express.) Thank you! I will try this! Having a migraine at the moment so will wait till tomorrow thank you! zil 1 Quote Link to comment Share on other sites More sharing options...
zil Posted October 21, 2018 Report Share Posted October 21, 2018 Here's where you get Garmin Express: https://support.garmin.com/en-US/?productID=168768&tab=software Sunday21 1 Quote Link to comment Share on other sites More sharing options...
pwrfrk Posted October 23, 2018 Report Share Posted October 23, 2018 Go download and install Garmin's BaseCamp. It can help a lot. And it also depends on the age of your GPS. Hardware is the GPS itself. Software is the programming that makes it work. Sometimes the hardware gets old enough that you really can't upgrade it. You may have to buy a new one. Quote Link to comment Share on other sites More sharing options...
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