Mormonmusic, this is a tough one because I believe this brother has some valid concerns. Depending on the area and the local leadership, Church can become a "business-like experience". I worked for the Church for many years and yes, it's run like a business and unfortunately many of the people who work there also have callings in the Church and they don't seem to know how to separate the business aspect from the spiritual aspect. One of my pet peeves.
I would suggest that you can help him focus on the Scriptures and his personal relationship with Christ.