those steps are good. probably also have her contact her bank and credit card services to place a hold on her accounts.
let the bishop know. out of the personal info the most useful is the phone numbers, the second most useful is the addresses. as for the computer copy any save files that are necessary to keep and scan them then it's going to need a wipe and reinstall. If she has the software that came with the computer you could probably use bing.com or microsoft website to find how to reinstall the OS. you'll probably want to check and see what programs she uses, and if they aren't part of the package see if she has the installers for those around somewhere.