rpframe Posted September 12, 2017 Report Posted September 12, 2017 TL;DR; In order to fix login issues, a lot of people will have to reset their password. As of now, if you are unable to login, please attempt a "Forgot Password"/"Password Reset" (check your spam folder) and if that doesn't work then feel free to Contact Us, for help and please check back on this post for any status updates and FAQs as we go through this process. FAQ: [Reserved Space] Firstly, I'd like to apologize on behalf of MormonHub for the frustration of the login system. There is a lot of cool things we could do with the login system, and having the logins synced up between our forum system and our front end system has been nice, but for multiple reasons (not just the current login issues), we have decided to move back to the earlier login system. While I would love to be able to migrate everyone's current passwords back, but the systems are just not compatible that way. So a large number of users will need to do a password reset. We realize that we forced everyone to do this on the move to the new system, and we sincerely apologize to everyone that will have to do it again. The Login System has now been swapped over. Give us a little bit of time to work out kinks in the system (will post updates here). If you are unable to login anymore, then please perform a password reset (check spam folder) and if that fails and we don't have any acknowledgement of problems on this post (No known problems at this time), then feel free to contact us (keeping in mind that there are a lot of you and very few of us). Note that we realize the inconvenience that this has been and will be as we work out the kinks, and I encourage everyone to try and keep questions and comments below as constructive as possible (although we know that we can't reasonably expect a salt free experience, but we appreciate any efforts you all put in to try) NeuroTypical and Sunday21 1 1 Quote
Jane_Doe Posted September 12, 2017 Report Posted September 12, 2017 I really appreciate all the work you and everyone else do to make this a great forum. Thank you. Quote
rpframe Posted September 12, 2017 Author Report Posted September 12, 2017 2 minutes ago, Jane_Doe said: I really appreciate all the work you and everyone else do to make this a great forum. Thank you. No need to butter us up but thanks Quote
pam Posted September 12, 2017 Report Posted September 12, 2017 22 minutes ago, rpframe said: No need to butter us up but thanks Speak for yourself Paul. I like to be buttered up. rpframe 1 Quote
rpframe Posted September 12, 2017 Author Report Posted September 12, 2017 So, if we could get a few shoutouts from ppl that are able to login it would make me feel better like its working lol Quote
zil Posted September 12, 2017 Report Posted September 12, 2017 18 minutes ago, rpframe said: So, if we could get a few shoutouts from ppl that are able to login it would make me feel better like its working lol OK, I'll go log out and see if it lets me log in... Oooo, pretty new login form. Worked fine, no need to change password. Whether it will forget in four minutes that I'm logged in is another question... Thanks! rpframe 1 Quote
Guest MormonGator Posted September 12, 2017 Report Posted September 12, 2017 1 hour ago, rpframe said: So, if we could get a few shoutouts from ppl that are able to login it would make me feel better like its working lol All good and able to login my friend. Quote
pam Posted September 12, 2017 Report Posted September 12, 2017 I had to reset my password but it allowed me to reset it to the password I had been using. rpframe 1 Quote
askandanswer Posted September 12, 2017 Report Posted September 12, 2017 There's a problem - the system allowed Pam to log in rpframe, pam and Sunday21 1 2 Quote
pam Posted September 12, 2017 Report Posted September 12, 2017 3 minutes ago, askandanswer said: There's a problem - the system allowed Pam to log in Don't forget I have special powers. Quote
Maureen Posted September 12, 2017 Report Posted September 12, 2017 1 hour ago, rpframe said: So, if we could get a few shoutouts from ppl that are able to login it would make me feel better like its working lol I logged in without having to reset my password. I closed the site and came back to it within seconds and was still logged in, which is how it should be; so things are improving. M. rpframe 1 Quote
rpframe Posted September 12, 2017 Author Report Posted September 12, 2017 4 minutes ago, pam said: Don't forget I have special powers. Sunday21, Maureen, askandanswer and 2 others 2 3 Quote
pam Posted September 12, 2017 Report Posted September 12, 2017 Don't EVEN get me started on that Paul. Quote
Grunt Posted September 12, 2017 Report Posted September 12, 2017 I thought I was banned. rpframe and Sunday21 2 Quote
zil Posted September 12, 2017 Report Posted September 12, 2017 8 minutes ago, Grunt said: I thought I was banned. Looks like lots of us were banned. It's been as dead as Monday and Friday nights in here... Quote
Just_A_Guy Posted September 13, 2017 Report Posted September 13, 2017 5 hours ago, Maureen said: I logged in without having to reset my password. I closed the site and came back to it within seconds and was still logged in, which is how it should be; so things are improving. M. Same here. And, @rpframe, the Secret Service wants to talk to you ... Maureen and zil 2 Quote
BeccaKirstyn Posted September 13, 2017 Report Posted September 13, 2017 Had to reset my password, but it worked out fine. Quote
NeuroTypical Posted September 13, 2017 Report Posted September 13, 2017 This morning mormonhub remembered me! I feel love again! seashmore, rpframe, Sunday21 and 1 other 4 Quote
Guest MormonGator Posted September 13, 2017 Report Posted September 13, 2017 8 minutes ago, NeuroTypical said: This morning mormonhub remembered me! I feel love again! Drat. The virus I sent didn't work this time. @pam could you take care of this please? Thanks. Quote
ElMattio91 Posted September 13, 2017 Report Posted September 13, 2017 So that explains it. Tried to log in to my account and it kept saying my password was incorrect. genuinely thought I was losing my mind! haha no harm done I guess Quote
pam Posted September 13, 2017 Report Posted September 13, 2017 14 hours ago, Grunt said: I thought I was banned. Couldn't do that. You're one of our favorite posters these days. Sunday21 1 Quote
MrShorty Posted September 13, 2017 Report Posted September 13, 2017 I can echo NT's response. After resetting password yesterday, the site remembers that I was here and did not require me to login again. Quote
prisonchaplain Posted September 13, 2017 Report Posted September 13, 2017 20 hours ago, pam said: I had to reset my password but it allowed me to reset it to the password I had been using. Ditto. Quote
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